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Mastering Multichannel WFM Automation

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Topics covered include: Workforce Management

	Yes, and employees who work this schedule get 3 consecutive days off
	Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
	Yes, but we give employees working this schedule days off that match customer demand/volume
	Yes, but we are experiencing productivity and quality concerns due to fatigue
	No, we don’t offer this schedule option