• The Largest Industry Event of the Fall

    Registration is now open!

Advisory Board

  • Brad Cleveland
    Brad Cleveland
    ICMI
  • Sarah Stealey
    Sarah Stealey Reed
    ICMI
  • Dan Hammelman
    Dan Hammelman
    NOVO 1
  • Gerry Barber
    Gerry Barber
    Deloitte Services
  • Joan Scazzaro
    Bright House Networks – Hillsborough Region
  • Joe Bannon
    Joe Bannon
    Autotrader Group
  • John Fitzpatrick
    John Fitzpatrick
    USAA
  • John Goodman
    John Goodman
    TARP Worldwide
  • Larry Eiser
    Larry Eiser
    Contact Center Insights
  • Lori Bocklund
    Lori Bocklund
    Strategic Contact
  • Marilyn Saulnier
    Marilyn Saulnier
    Interactive Intelligence
  • Melinda Butterfield
    Melinda Butterfield
    The Beryl Companies
  • Missy Zacks
    Missy Zacks
    GTA Travel
  • Todd Hixson
    Todd Hixson
    Intuit
  • Victoria Friece
    Vickie Friece
    Zions Bankcorporation
See Advisory Board

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Packages & Pricing

Choose from a variety of packages that have been customized to fit your needs.
Group registration available.

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Reasons to Attend

Why do call center professionals return to this event each year?

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Bring Your Team

Exceptional pricing for groups of 3 or more.

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Experience the Exhibit Hall

The exhibit hall offers attendees the chance to see the technology that drives the industry and meet the companies that deliver them to us.

"First conference I have attended where the speakers were so right for the audience."

Pat Bazley , VP, Client Operations, Payment Alliance International

Sponsors