Call Center Demo offers the call center industry’s most unique and thought-provoking networking opportunities. Connect with your peers. Exchange ideas. And get inspired with ideas you will use when you return to work at your organization.
Welcome Reception - Tuesday, 5:00pm–7:00pm
Join us for a celebration, and plenty of networking opportunities! Sip a glass of wine and enjoy light hors d’oeuvres. Make new contacts, exchange ideas, and share tips.
Industry Roundtables Breakfast - Wednesday, 7:30am–8:45am
Don’t miss this opportunity to meet others in your industry to share what you’ve learned and discuss your action plans for implementing new ideas in your center. Tables will be hosted by ICMI consultants, trainers and editorial staff, who will facilitate networking and share their expertise at this informal breakfast.
Networking Reception on the Exhibit Hall Floor - Wednesday, 5:00pm–6:30pm
This reception provides the perfect opportunity for you to mingle with colleagues in a relaxed environment while browsing contact center solutions from our top industry vendors.
QueueTips Continental Breakfast - Thursday, 7:30am–8:30am
The always popular ICMI QueueTips comes to Dallas! Select a topic you’d like to learn more about, and then share your experiences with our distinguished faculty and your fellow attendees. A great way to meet and learn from other contact center professionals while enjoying breakfast and great conversation.