Sarah Caminiti
Head of Business Transformation, SupportNinja
Sarah Caminiti is a Customer Experience and Support Strategy leader who helps organizations transform customer support into a strategic force for retention and growth. Outside of her day job, Sarah hosts The CX Roundtable, a podcast where she brings together global CX and BPO leaders to unpack what’s really working in customer experience today. She’s also the creator and host of The Career Strategist, a forthcoming podcast and framework designed to help professionals navigate power dynamics, career transitions, and alignment in leadership.
A frequent speaker at events like ICMI Contact Center Expo and Women in CX, Sarah is known for her candid, strategic voice and her ability to translate complex operational challenges into meaningful, measurable change.