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About The Author

Keith Mourer

Contact Center Specialist, Varolii

Keith is a Contact Center Specialist for Varolii. He brings more than 14 years of experience helping companies align technology with customer service focused strategies that drive high customer satisfaction and financial results. Prior to Varolii, Keith worked with leading technology providers such as Interactive Intelligence, Cisco, and Verizon Business in delivering contact center applications and services.

TechTarget and Informa Tech’s Digital Business Combine.

About The Author

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