Blog Author: Dr. Debra Bentson

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About The Author

Dr. Debra Bentson, ICMI Featured Contributor
Dr. Debra Bentson
Dr. Debra Bentson earned her doctorate in Business Administration and recently completed a postgraduate certificate in Organizational and Industrial Psychology. She has spent most of her career in contact centers, including over twenty years building and leading workforce management teams, and she's worked in a variety of industries. When not at work, Debra is a member of the DNF (Did Not Finish) racetrack safety team at the Antioch speedway. She lives by these words: "Work and play, laugh loud and often, be safe and strong, and live on your own terms." Learn more about and connect with Debra on LinkedIn and on Twitter @theccdoctor.
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