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About The Author

Jason Sterns
Vice President, Business Development, Transparent BPO
Email [email protected]
Based in Fort Collins, CO Jason is responsible for sales and marketing functions for Transparent BPO.  With over 17 years of experience in the BPO industry including contact center six-sigma process improvement consulting he has successfully launched programs for multiple industries including healthcare services delivering customer support, sales and retention across multiple channels across the globe.  Starting with inside sales he has spoken to thousands of contact center professionals and has thrived finding the right fit for customers with a consultative sales approach including sharing best practices and often thinking outside the box. He thrives on helping people and organizations looking to solve challenges within their customer service operations, including cost reduction, improving the customer experience, and other KPI bottom challenges, including call center attrition.
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