TechTarget and Informa Tech’s Digital Business Combine.

Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million professionals with original, objective content from trusted sources. We help you gain critical insights and make more informed decisions across your business priorities.

Advertisement

About The Author

Headshot of Cheryl
Cheryl Gregware
Associate Vice President, ChoiceOne Bank

Cheryl has been in the banking business for more than 20 years, and has served six of those years in management of a call center. She has been a presenter at ICMI Contact Center Expo, and relishes sharing her knowledge and learning from others.

 
More articles from this author: