Clarice Taylor Merriman
Clarice Taylor Merriman, MBA is a strategic operations leader with experience guiding teams, strengthening service delivery, and aligning people, processes, and performance in complex organizations. She is known for developing leaders, improving workforce engagement, and sustaining operational excellence in regulated environments. Her professional interests include leadership development, employee engagement, workforce well-being, and strengthening the role of contact centers as strategic partners in organizations. She currently leads systemwide service operations for the Maricopa Community Colleges District Contact Center.