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About The Author

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Heidi Solomon-Orlick
Vice President of Global Sales, VXI Global Solutions
Heidi Solomon-Orlick is a BPO industry veteran with significant consultative sales, operations and executive leadership experience. Prior to her first stint with VXI, Heidi was with a leading global IT/BPO company where she was a multiyear winner of both the President's Club and Rock Award (2012-2016) for generating the highest annualized revenues and surpassing sales and profitability targets. She currently serves as a co-chair of the IAOP’s Women Empowerment, Leadership & Diversity Chapter. A frequent industry speaker on workforce diversity and women empowerment, Heidi has held senior roles in nearly half a dozen customer-care organizations. She resides in Henniker, NH.
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