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About The Author

Sayo Afolayan
Lead - Contact Center, Renmoney
Sayo Afolayan is a proud contact center professional who is confident that contact centers will take over the world. Her career, which specializes in strategic implementation, spans over a decade within the financial and fin-tech industries. When she's not passionately informing everyone of contact center domination, she's hanging out with her nephews or visiting her favorite vacation spot. You can view her LinkedIn profile here
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