Fred Gatty is a consultant and thought leader with over 15 years of experience in the consumer banking, mortgage, retirement, technology, and housing sectors. Fred's passion for helping organizations achieve their goals is rooted in his belief that people are the most critical asset in any business. His unique blend of expertise in customer experience, leadership development, and change management has earned him a reputation as a trusted advisor. Fred holds a bachelor's degree in Liberal Arts from the University of Richmond, and a master's degree in Organizational Leadership from George Washington University.