Blog Author: Shawndra Tobias | Etech Global Services

TechTarget and Informa Tech’s Digital Business Combine.

Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million professionals with original, objective content from trusted sources. We help you gain critical insights and make more informed decisions across your business priorities.

 
Advertisement

About The Author

Shawndra Tobias, Shawndra Tobias, Chief Data Strategy Officer at Etech Global Services
Shawndra Tobias
Chief Data Strategy Officer, Etech Global Services

Shawndra Tobias is Chief Data Strategy Officer at Etech Global Services. With over 25 years in contact center operations, she leads enterprise-wide data strategy, turning customer interaction data into actionable insights that drive performance.

More articles from this author: