Annette Miesbach joined the Product Marketing team at NICE CXone more than five years ago and is currently responsible for product marketing activities for a number of CXone products. Her areas of responsibilities include omnichannel routing, MAX – My Agent eXperience, supervisor and administration user interfaces, and all inbound and outbound, voice and digital interaction channels. Before joining NICE CXone, she held various roles in product marketing and management for a premises-based contact center solution.