Blog Author: Jim Iyoob

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About The Author

Jim Iyoob, President, ETS Labs | CRO, Etech Global Services
Jim Iyoob
Jim Iyoob is President and CRO of Etech Global Services and ETSLabs.ai. He has spent more than 35 years in the contact center industry and has led AI and technology deployments across some of the largest enterprise operations in North America.
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