About The Author

Sagar Rajgopal is the Vice President of Global Operations for Ubiquity Global Services. Sagar has deep executive experience in the business process outsourcing space. Upon earning his MBA from the Asian Institute of Management in 2004, Sagar was hired to lead the workforce management operation for Ambergris Solutions. Sagar subsequently served in a variety of corporate strategy and global operations roles for TELUS International, helping to grow the business to more than 10,000 employees in the Philippines and the Americas. Sagar joined TxVia in 2011 and supervised contact center operations in the United States and Latin America.