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There may still be snow on the ground, but Spring is on the way! Is it time for your contact center to "spring into action" with mobile support?
This infographic shares some powerful research that will help your contact center prepare, grow, and blossom its mobile support strategy.
Traci Moxson is responsible for North American business development, pre-sales engagement, and partner outreach at Silver Lining Solutions. Her customer experience and workforce optimization background includes over a decade collaborating and leading consulting, training, implementation and business development for global clients in workforce management, strategic planning, performance management, and voice of the customer programs.
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