Training + Standard Conference
Oct 24 - 27, 2022
Mega Early Bird $2,199 Ends 5/27
Super Early Bird $2,399 Ends 7/8
Early Bird $2,899 Ends 9/9
Onsite Rate $3,099 After 9/9
Register
Pass includes:
- 2-Day ICMI Training Classes
- Choice of 40+ Actionable Main Conference Sessions
- Breakfast and Lunch daily
- Networking Receptions
- ICMI Global Contact Center Awards Party
- Motivating Keynotes
- Solutions Spotlight sessions
- Access to Expo Hall
- Access to digital content offered in conjunction with the event
Premium
Oct 25 - 27, 2022
Mega Early Bird $1,899 Ends 5/27
Super Early Bird $2,199 Ends 7/8
Early Bird $2,599 Ends 9/9
Onsite Rate $2,799 After 9/9
Register
Pass includes:
- Half-Day Workshops
- ICMI's Ever-Popular Site Tours
- Choice of 40+ Actionable Main Conference Sessions
- Breakfast and Lunch (10/25-10/27)
- Networking Receptions
- ICMI Global Contact Center Awards Party
- Motivating Keynotes
- Solutions Spotlight sessions
- Access to Expo Hall
- Access to related digital content that may be offered in conjunction with the event
Standard Conference
Oct 25 - 27, 2022
Mega Early Bird $1,599 Ends 5/27
Super Early Bird $1,799 Ends 7/8
Early Bird $2,199 Ends 9/9
Onsite Rate $2,299 After 9/9
Register
Pass includes:
- Choice of 40+ Actionable Main Conference Sessions
- Breakfast and Lunch (10/26 -10/27)
- Networking Receptions
- ICMI Global Contact Center Awards Party
- Motivating Keynotes
- Solutions Spotlight sessions
- Access to Expo Hall
- Access to related digital content that may be offered in conjunction with the event
Digital Only Pass
Oct 27 - 28, 2022
$199 Through 10/27
Register
Pass includes:
- Selection of Actionable Main Conference Sessions
- Motivating Keynotes
- Solutions Spotlight sessions
- Content & Product Zone
- AI-Fueled Networking
- Group Chats
- On-demand Access until January 31, 2023
Expo Hall Only
Oct 25 - 27, 2022
Free to all qualified end-users. Approval required.
Register
Pass includes:
- Motivating Keynotes
- Solution Spotlight Sessions
- Access to Expo Hall
Group Registration Available
Many of us now work remotely (or have teammates that do) and have missed the face-to-face camaraderie that exists when we're in the same place at the same time. Reunite the team in Orlando, FL, enjoy teambuilding, and divide and conquer our conference program to maximize learning. Learn More >
- Send 3 people, get a 4th registration for free!*
- Meeting room for your team for 1 hour
- $100 gift card towards a team dinner
- ICMI swag
*The free pass must be the same or lesser value of the others purchased.
Complimentary Pass Policy
This pass is for approved end-users only and includes: access to the Expo hall and keynote presentations. Register Now >
Expo Hall Only pass is complimentary for approved end users only and must be pre-approved by the Event Manager.
Conference passes are available for registrants with customer facing contact centers. ICMI will identify non-exhibiting vendors and/or sales roles upon registration for the event. Those who are determined to be a non-exhibiting vendor and/or having a sales role will be denied access to end-user conference pass pricing and will be subject to denial of pass.
ICMI Contact Center Expo is a trade-only event. You must be 18 years of age and a qualified buyer of call center technology, applications, or products to visit the exhibit hall. If you are considering exhibiting at a future show and would like to view the expo hall for that purpose, please contact [email protected] to arrange a meeting.
Cancellation Policies
Live Conference: All cancelations must be received in writing. If you need to cancel, you may do so until Friday August 26, 2022. A non-refundable $150 cancellation fee will be charged. No refunds or credits will be issued for cancellations after August 26, 2022, or for no-shows.
No refunds are available after this date. If you are unable to attend the conference, we strongly recommend that you send a substitution in your place. Changes to registrations must be presented in written form. Please email your cancellation or substitution request to [email protected]
Transferred Registrations: Transfer registrations from past years cannot be moved to 2023 or beyond.
All cancellations must be received in writing. If you need to cancel, you may do so until Friday August 26, 2022. A non-refundable $199 cancellation fee will be charged. No refunds or credits will be issued for cancellations after August 26, 2022, or for no-shows.