CC Expo is part of the Informa Tech Division of Informa PLC

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Register for Free Today!

Digital Standard Pass


  • Pre-show Bonus Workshop with former Disney executive
  • Pre-show Discussion Groups & Content
  • 20 Valuable conference sessions across 4 tracks
  • Video Discussion Groups
  • Virtual Happy Hours
  • On-demand recordings of all sessions through 12/31
  • Live keynotes
  • Exhibit Hall
  • Sponsored and Solution Spotlight Sessions
  • AI-fueled networking
  • Group Chats
  • “Swag bag” of goodies mailed from our sponsors

Complimentary Pass Policy

This pass is for approved end-users only and includes: access to the Expo hall and keynote presentations.   Register Now >

**Digital Standard pass is complimentary for approved end users only and must be pre-approved by the Event Manager.

*Conference passes are available for registrants with customer facing contact centers. ICMI will identify non-exhibiting vendors and/or sales roles upon registration for the event. Those who are determined to be a non-exhibiting vendor and/or having a sales role will be denied access to end-user conference pass pricing and will be subject to denial of pass.

ICMI Contact Center Expo is a trade-only event. You must be 18 years of age and a qualified buyer of call center technology, applications, or products to visit the exhibit hall. If you are considering exhibiting at a future show and would like to view the expo hall for that purpose, please contact John Tatusko at to arrange a meeting.


 Cancellation Policy

If you need to cancel, you may do so through Friday, September 11, 2020 and you will be refunded minus a $10 credit card processing fee. The event platform will open for pre-show networking and activities the week of September 14, 2020 . As such, no refunds are available from September 12, 2020 thru to the event.

Questions? Please call 866.535.8988 or email
Customer Service Support Hours: 8:30am-4:00pm PT, Monday-Friday