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Upcoming Webinars

Forecasting the Future: Strategies for Long-Term Contact Center Planning

Date: September 12, 2018
Time: 1:00 PM Eastern Time

Presenters:

Justin Robbins

Founder, JM Robbins & Associates

Paul Chance

Sr. Product Marketing Manager, NICE

Overview:
Justin Robbins shares what should and shouldn't be involved in an effective long term planning process. Read More

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Sponsored by

NICE

How to Get Your Team to Deliver Consistent Service

Date: October 1, 2018
Time: 2:00 PM Eastern Time

Speakers:

Adam Toporek

Keynote Speaker, ICMI Contact Center Demo

Overview:
Contact Center Demo 2018 Keynote Speaker, Adam Toporek, shares practical advice to elevate the customer experience. Read More

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Sponsored by

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Webinars Available On-Demand

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How to Hire for Culture Fit

Published January 18, 2018

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