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About The Author

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Sharon Melamed
Managing Director, Matchboard
Sharon Melamed is an entrepreneur and Founder of Matchboard, a multi award-winning business matchmaking platform specialising in contact centers. Having started her career as a Japanese-speaking call center agent, Sharon progressed to leadership roles in the BPO (business process outsourcing) world, and has worked in 5 countries. She has been named Suncorp Innovator of the Year and Entrepreneur of the Year in the ARN Women in ICT Awards.
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