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About The Author

Cesar Castro
Cesar Castro
Cesar Castro joined Salesforce in early 2015 and throughout his tenure, he has focused on developing and sharing best practices for adoption/engagement with Salesforce Community Cloud Customers. He works closely with customers (pre- and post-sales) to help them understand the key strategies to achieve maximum business value from their Communities and Portals investments. He has helped develop the suite of Community Cloud Accelerators, held numerous customer workshops in AMER/EMEA/APAC, spoken at industry events, and spoken at multiple Dreamforce and World Tour Breakout Sessions.
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