Let's Get a Pedicure Today
Empowering contact center excellence for 30 years!

Let's Get a Pedicure Today

In today's Agent Perspective, Tanesha Bailey of iContact shares her thoughts on passionate customer service.  One way to inspire passion in your employees: treat them like they're special.  Dayna Steele shares her tip below.

Surprise your staff today. I used to take The Space Store staff for a pedicure. A large Internet company calls everyone to the company cafeteria and gives out cash. A Washington state principal cancelled school for a Sun Day instead of a Snow Day. Big or small, do something that shakes up the norm and makes them smile. Then, watch the cooperation and the creativity zoom.



Dayna Steele, Chief Tipster at YourDailySuccessTip, Speaker, Author

On a stage speaking to and inspiring people since she was a teenager, Dayna Steele is the author of several books, including, 101 Ways to Rock Your World: Everyday Activities for Success Every Day,’ and ‘Rock to the Top: What I Learned about Success from the World’s Greatest Rock Stars. Dayna creates custom success strategies for individuals and companies with her Rock Star Principles of Success. Readers’ Digest magazine calls Dayna “one of the 35 people who inspire us,” AOL says she is “one of the foremost experts on career networking,” and Successful Meetings magazine calls her “a pep talk from the deejay booth.” Audiences consistently rate her as one of the best speakers they have ever seen.

Dayna is also the author of Your Daily Success Tip (http://www.yourdailysuccesstip.com/), a witty and informative piece of advice that is delivered directly to you every day. You can sign up here to start changing your life...one tip at a time.

Topics: People Management, Culture & Morale


More from Dayna Steele


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