15 Reasons Why Brand Advocates are the Bedrock of Your Business
Empowering contact center excellence for 30 years!

15 Reasons Why Brand Advocates are the Bedrock of Your Business

What would it mean to your business if you could build a team of 5, 10, 50, 100 sales reps, for free?

What if these representative had influence over a large segment of your target audience, and constantly shared positive information that would drive purchase decisions?

Who are these people? Brand advocates.

They are highly satisfied customers who share information about your products and services, without being incentivized to do so. Advocates spend twice as much as regular customers, and are 70% more likely to be seen as a good source of information by the people around them.

Each year, brand advocates drive over $6 trillion in annual consumer spending.

But, why exactly are advocates so valuable? Where do they share information? And, how do you build brand advocacy within your organization?

The team at JitBit Helpdesk has put together the infographic below covering the who, what, where, why and how of brand advocacy. Let us know if you have any questions in the comments below.

Brand advocacy 



Topics: Customer Experience

Related

More from Robbie Richards

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
More Polls