| Published: June 06, 2013 | Comments
Last week we polled community members to find out how engaged they consider their customers to be with their company. 43% answered "extremely engaged", 38% said "moderately engaged" and 19% said "moderately disengaged."
Tune in to our webinar, "Customer Engagement: The Agent Value to the Multi-Channel Contact Center" and find out how you can improve upon your customer engagement level.
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