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Team Building Tips for the Busy Contact Center

By Erica Marois | Date Published: January 11, 2018 - Last Updated September 14, 2018 | Comments

Team building is essential, but it's not always easy to find the time for it. Especially in a busy contact center environment with agents working in different shifts, time zones, and locations. What are other contact centers doing? #ICMIchat participants shared their favorite team building activities. Tell us about your favorite! Leave a comment below.

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
Topics: Culture And Engagement

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