#CCExpo14 Thought Leader Panel: Culture and Morale
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#CCExpo14 Thought Leader Panel: Culture and Morale

How do you define agent engagement and then how do you achieve it?

In this thought leadership panel from Contact Center Expo and Conference, our experts share their thoughts on improving culture and morale in the contact center.

Watch as they discuss the technology, tools, and processes needed to create a high performance culture in the contact center.

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Topics: Culture & Morale

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QuickPoll

On average, how much time do your supervisors/managers spend coaching their team of representatives?

1-5 hours per week
6-10 hours per week
11-15 hours per week
16-20 hours per week
21 or more hours per week
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