Jul 10, 2023 9:30 am-5:30 pm ET |
Workforce Management Principles |
$999 |
July 17-18, 2023 9:30 am-5:30 pm ET |
Contact Center Management Bootcamp |
$1,499 |
Jul 20, 2023 - Aug 4, 2023 9:30 am-5:30 pm ET |
SLDP - Held on July 20 and 21 and August 3 and 4 |
$2,199 |
Jul 20, 2023 9:30 am-5:30 pm ET |
SLDP Day 1 - Contact Center Supervisor Fundamentals |
$999 |
Jul 21, 2023 9:30 am-5:30 pm ET |
SLDP Day 2 - People Management for Supervisors |
$999 |
July 24-27, 2023 9:30 am-5:30 pm ET |
Workforce Management Bootcamp - Confirmed to Run |
$2,199 |
Aug 3, 2023 9:30 am-5:30 pm ET |
SLDP Day 3 - Metrics and Data for Supervisors |
$999 |
Aug 4, 2023 9:30 am-5:30 pm ET |
SLDP Day 4 - Contact Center Coaching for Supervisors |
$999 |
August 17-18, 2023 9:30 am-5:30 pm ET |
Contact Center Management Bootcamp |
$1,499 |
August 24-25, 2023 9:30 am-5:30 pm ET |
Artificial Intelligence in the Contact Center |
$1,799 |
Aug 31, 2023 - Sep 1, 2023 9:30 am-5:30 pm ET |
Contact Center Strategy and Leadership |
$1,499 |
September 8-29, 2023 9:30 am-5:30 pm ET |
SLDP - Held on Fridays in September 2023 |
$2,199 |
Sep 8, 2023 9:30 am-5:30 pm ET |
SLDP Day 1 - Contact Center Supervisor Fundamentals |
$999 |
Sep 15, 2023 9:30 am-5:30 pm ET |
SLDP Day 2 - People Management for Supervisors |
$999 |
September 18-19, 2023 9:30 am-5:30 pm ET |
Contact Center Management Bootcamp |
$1,499 |
Sep 22, 2023 9:30 am-5:30 pm ET |
SLDP Day 3 - Metrics and Data for Supervisors |
$999 |
September 25-28, 2023 9:30 am-5:30 pm ET |
Workforce Management Bootcamp |
$2,199 |
Sep 29, 2023 9:30 am-5:30 pm ET |
SLDP Day 4 - Contact Center Coaching for Supervisors |
$999 |
Oct 6, 2023 9:30 am-5:30 pm ET |
Workforce Management Principles |
$999 |
October 30-31, 2023 9:30 am-5:30 pm ET |
Artificial Intelligence in the Contact Center |
$1,799 |
Nov 2, 2023 9:30 am-5:30 pm ET |
SLDP Day 1 - Contact Center Supervisor Fundamentals |
$999 |
November 2-17, 2023 9:30 am-5:30 pm ET |
SLDP - Held over 2 Thursdays and Fridays in November 2023 |
$2,199 |
Nov 3, 2023 9:30 am-5:30 pm ET |
SLDP Day 2 - People Management for Supervisors |
$999 |
November 6-7, 2023 9:30 am-5:30 pm ET |
Foundations in Contact Center Metrics |
$1,499 |
Nov 16, 2023 9:30 am-5:30 pm ET |
SLDP Day 3 - Metrics and Data for Supervisors |
$999 |
Nov 17, 2023 9:30 am-5:30 pm ET |
SLDP Day 4 - Contact Center Coaching for Supervisors |
$999 |
November 27-30, 2023 9:30 am-5:30 pm ET |
Workforce Management Bootcamp |
$2,199 |
Nov 30, 2023 - Dec 1, 2023 9:30 am-5:30 pm ET |
Contact Center Strategy and Leadership |
$1,499 |
December 7-8, 2023 9:30 am-5:30 pm ET |
Contact Center Management Bootcamp |
$1,499 |