Get certified!
ICMI certification training does more than just prepare you for CIAC certification. You actually acquire tangible skills and knowledge that create real value for your organization and your customers. Plus, ICMI training has supported more than 50 percent of 2008 and 2009 CIAC certifications.
What is CIAC and why is it important?
CIAC certification is an industry-sanctioned contact center management certification program. Certifications provide undisputed, third-party validation of acquired skills. As a CIAC-certified professional, you will be recognized for your mastery of call center management skills and knowledge.
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CIAC Certified Strategic Leader (CCSL) CIAC Certified Operations Manager (CCOM) CIAC Certified Management Apprentice (CCMA) CIAC Certified Management Consultant (CCMC) |
ICMI will help you through the certification process.
With comprehensive educational materials, ICMI prepares you for certification and maximizes the benefits you and your organization receive from the process. Start with a study guide and then take the corresponding test at a discounted rate.
Purchase certification tests from ICMI and save up to 25%!
ICMI offers CIAC certification testing at a discount to you. Purchase CIAC Certification testing packages from ICMI and save up to 10% off list prices. Learn More