Gain Free Access to the ICMI Online Training Pass

A call center training solution with the perfect online training courses that compliment and reinforce your existing training program.

call center training solutions

The ICMI Online Training Pass is the premiere online contact center training solution available in the market. Use it to train your entire contact center – from agents and supervisors, to management and specialty roles!

ICMI Online Training PassThis robust, online development solution will provide you with unlimited access to a training library of over 30 courses, covering critical skills for every level of staff. In addition to filling gaps of existing training programs, the course content serves to support and reinforce critical contact center concepts and skills. Use our online training program as a refresher for experienced members, or as a reference for new hires. With easy online access everyone can share the benefits of the ICMI Online Training Pass.

With your free trial, you can immediately start experiencing all the benefits offered in the Training Pass:


  • View and access the course library
  • Download student & facilitator guides and resources
  • Watch engaging training lessons
  • Test your knowledge with quizzes
  • View full reporting


online training course

Try our online training course commitment free!
There’s no risk, no obligation and no credit card required.


Note: The online training courses are limited in the free trial to protect copyrights.

Complete Form to Begin Trial