Webinars

Upcoming Webinars

5 Steps to Modernize Your Contact Center

Date: Oct 9, 2014
Time: 1 PM Eastern Time

Presenters:

Sheila McGee-Smith

Founder & Principal Analyst, McGee-Smith Analytics

Kay Phelps

Senior Product Marketing Manager, Genesys

Erica Strother headshot

Erica Strother

Community Specialist, ICMI

Overview:
Join us as we reveal the 5 steps to modernize your contact center and have confidence in your center’s ability to meet both customer AND business expectations. Read More

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