#CCExpo14 Thought Leadership Panel: Mobile Customer Support
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#CCExpo14 Thought Leadership Panel: Mobile Customer Support

Does every company need a mobile app to remain competitive?

In this thought leadership panel from Contact Center Expo and Conference, our expert panelists share their take on the need for mobile customer support, optimizing mobile technology in the contact center, implementing SMS support, and more.

Watch and learn how your company can succeed with mobile customer support.

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Topics: Mobile, Self-Service

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QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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