#CCExpo14 Thought Leadership Panel: Mobile Customer Support
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#CCExpo14 Thought Leadership Panel: Mobile Customer Support

Does every company need a mobile app to remain competitive?

In this thought leadership panel from Contact Center Expo and Conference, our expert panelists share their take on the need for mobile customer support, optimizing mobile technology in the contact center, implementing SMS support, and more.

Watch and learn how your company can succeed with mobile customer support.

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Topics: Mobile, Self-Service

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How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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