#ICMIchat Recap: Developing a Mobile Support Strategy
Empowering contact center excellence for 30 years!

#ICMIchat Recap: Developing a Mobile Support Strategy

In keeping with our March editorial calendar, ICMI kicked off a discussion on mobile during our tweet chat this Tuesday.  The topic: Developing a Mobile Support Strategy.

If you're looking for guidance on going mobile in your contact center, be sure to read the recap below.

Join us again next week for another mobile discussion!  On Tuesday, March 11 at 1pm ET we'll tackle SMS support.  You can add this event to your calendar by using this link.

Hope to see you there!

More Resources



Topics: Mobile

Related

More from Erica Strother Marois

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
More Polls