Training on a Shoestring: What Would MacGyver Do? (Part Three)
Empowering contact center excellence for 30 years!

Training on a Shoestring: What Would MacGyver Do? (Part Three)

Are you constantly looking for ways to do more with less in your contact center?

Who better to turn to than MacGyver?!  He was the man who could do everything with anything, and some of his best quotes shed light on ways the contact center can train more effectively and efficiently.

Over the last two weeks we've brought you parts one and two of our four part series--"Training on a Shoestring: What Would MacGyver Do?"

Here's part three. Is your training program nimble enough to thrive? Watch as Justin Robbins, Manager of Training and Development at ICMI, channels his inner MacGyver to bring you more tips for training success.

Check back for the final installment next week!

More Resources



Topics: Learning & Development

Related

More from Erica Strother Marois

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

On average, how much time do your supervisors/managers spend coaching their team of representatives?

1-5 hours per week
6-10 hours per week
11-15 hours per week
16-20 hours per week
21 or more hours per week
More Polls