Infographic: 3 Proven Ways to Propel Contact Center Profit
Empowering contact center excellence for 30 years!

3 Proven Ways to Propel Contact Center Profit

Discover what successful contact centers do to propel profit.

How do they measure and report?

What do they do with customer feedback
and how do they get it?

 

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QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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