The 4 Phases to Achieving Customer Delight
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The 4 Phases to Achieving Customer Delight

Discover where your organization is in the process to achieving customer delight!

With so much data available at our fingertips, how do we move from chaos to customer delight?

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Topics covered include: Customer Experience, Self-Service

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QuickPoll

Which method do you feel is most effective for recruiting new agents?

Employee referrals
Online recruiting via third-party websit
Online recruiting via own corporate website
Social Media
Employment/temporary agencies
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