#ICMIchat Recap: Employee Rewards and Incentives
Empowering contact center excellence for 30 years!

#ICMIchat Recap: Employee Rewards and Incentives

Last week during #ICMIchat we discussed the importance of employee engagement.  This week, we went a little deeper.

How can contact center leaders use rewards and incentives to motivate their staff?  Is there such a thing as a bad incentive?  Check out the recap below for guidance on implementing and effective employee rewards and incentives program in your contact center.

Join us again next week (Tuesday, 1:00 pm ET) as we wrap up the month of culture and morale with a chat on remote contact center agents.  TCN will host the hour. 



Topics: Culture & Morale

Related

More from Erica Strother Marois

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

On average, how much time do your supervisors/managers spend coaching their team of representatives?

1-5 hours per week
6-10 hours per week
11-15 hours per week
16-20 hours per week
21 or more hours per week
More Polls