#ICMIchat Recap: Setting Your Social Center Up For Success
Empowering contact center excellence for 30 years!

#ICMIchat Recap: Setting Your Social Center Up For Success

This Tuesday, ICMI hosted its second tweet chat of the #ICMIchat series.  The topic was "setting your social center up for success", and the discussion was both engaging and thought-provoking.  If you missed it, or just want a recap, check out some of the highlights below.  Join us next week, Tuesday, February 18 at 1pm ET for the next chat in the series.  Erica Strother will lead a discussion on optimizing social media in your contact center.  Head over to our LinkedIn group for more information!



Topics: Social Media

Related

More from Erica Strother Marois

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

On average, how much time do your supervisors/managers spend coaching their team of representatives?

1-5 hours per week
6-10 hours per week
11-15 hours per week
16-20 hours per week
21 or more hours per week
More Polls