15 Quotes to Inspire Customer Service Excellence
Empowering contact center excellence for 30 years!

15 Quotes to Inspire Customer Service Excellence

ICMI's goal for Contact Center Demo and Conference is to empower customer service excellence. To do that, we focus on people management, operations, strategy & technology. Those are the same areas we focused on during #ICMIchat this week! Click through this presentation for words of inspiration from fellow customer service and contact center leaders.

Want to join us at Contact Center Demo & Conference? Learn more.

Share your favorite customer service quotes and tips in the comments below!



Topics: Learning & Development, Customer Experience

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How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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