What are your three priorities this morning?
Empowering contact center excellence for 30 years!

What are your three priorities this morning?

A full calendar does not mean you are successful. Question over the weekend among friends: are you doing money-generating activities each day or are you just doing busy work to look busy, packing your schedule because that must mean you are successful? What are your first three priorities this morning? Move the things that make you money and/or help you reach your long-term goal to the beginning of the day. Save the mindless, busy stuff for later. See a great Seinfeld clip below, how George looks busy.

Also read: Where do I send the check?



Topics: Learning & Development, People Management

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What is your contact center's number one priority for 2017?

Improving the customer experience
Improving employee engagement
Implementing new channel(s)
Implementing new technology
Streamlining/improving processes
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