ICMI Top 5 Special Edition: #CCExpo15
Empowering contact center excellence for 30 years!

ICMI Top 5 Special Edition: #CCExpo15

Headed to Orlando next week for Contact Center Expo and Conference?  If so, then this special edition of the ICMI.com Top 5 is for you!  Watch as we share a few tips to help you make the most of your experience at #CCExpo15.

Download the mobile app: http://ubm.io/1HLj1wt

Attend the awards party:  http://ubm.io/1DYYJzY

Meet our exhibitors: http://ubm.io/1BLZN3O

Check out the agenda: http://ubm.io/1b6Mvb4



Topics: Learning & Development

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Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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