How to Improve Your Customer Service Experience
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How to Improve Your Customer Service Experience

More complex interactions mean more opportunity to improve the customer service experience.

As customer interactions become more complex and expectations are on the rise, a satisfactory customer experience can be in jeopardy. It also means there is great opportunity to rise to the challenge and improve customer service!

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Topics covered include: Customer Experience

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QuickPoll

Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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