How to Create Loyal Customers (And Friends)
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How to Create Loyal Customers (And Friends)

Thanks for being awesomeLet your best customers know how you really feel. Any chance you get to WOW a customer, take it. Sometimes all it takes is something as simple as a smile or a quick handwritten note. Wonder Husband spends a great deal of time on United Airlines. The pilot handed him this business card with a note on the back as he left the plane on his last trip. Airlines aren’t the best these days with customer service – this one simple memorable gesture makes up for a lot of that.

Also read: Is this your customer service?

Write someone a note today and tell them how much you care …. business or personal.



Topics: Customer Experience, Learning & Development

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