#ICMIchat Recap: Giving Thanks for the Contact Center
Empowering contact center excellence for 30 years!

#ICMIchat Recap: Giving Thanks for the Contact Center

Happy Thanksgiving from all of us at ICMI!  We hope you're enjoying a relaxing and tasty day with family and friends.

Earlier this week we helped our community start the celebration a little early as we took the time to give thanks for the contact center during #ICMIchat.  The responses were inspiring!

Take a look at the recap below to see celebrations of success, shout outs to companies who rocked their customer service this year, and more.  Join us again next week as we reflect on all that happened in the world of customer service in 2014.  Neal Topf will host, and the chat kicks off at 1:00 EST on Tuesday. 

Enjoy the long weekend. Tweet you guys soon!



Topics: Culture & Morale

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QuickPoll

How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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