#ICMIchat Recap: Giving Thanks for the Contact Center
Empowering contact center excellence for 30 years!

#ICMIchat Recap: Giving Thanks for the Contact Center

Happy Thanksgiving from all of us at ICMI!  We hope you're enjoying a relaxing and tasty day with family and friends.

Earlier this week we helped our community start the celebration a little early as we took the time to give thanks for the contact center during #ICMIchat.  The responses were inspiring!

Take a look at the recap below to see celebrations of success, shout outs to companies who rocked their customer service this year, and more.  Join us again next week as we reflect on all that happened in the world of customer service in 2014.  Neal Topf will host, and the chat kicks off at 1:00 EST on Tuesday. 

Enjoy the long weekend. Tweet you guys soon!



Topics: Culture & Morale

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QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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