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#ICMIchat Recap: Giving Thanks for the Contact Center

By Erica Marois | Date Published: November 27, 2014 - Last Updated August 22, 2018 | Comments

Happy Thanksgiving from all of us at ICMI!  We hope you're enjoying a relaxing and tasty day with family and friends.

Earlier this week we helped our community start the celebration a little early as we took the time to give thanks for the contact center during #ICMIchat.  The responses were inspiring!

Take a look at the recap below to see celebrations of success, shout outs to companies who rocked their customer service this year, and more.  Join us again next week as we reflect on all that happened in the world of customer service in 2014.  Neal Topf will host, and the chat kicks off at 1:00 EST on Tuesday. 

Enjoy the long weekend. Tweet you guys soon!

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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