ICMI Announces Global Partnership with Masar Training and Consultancy

ICMI classroom training to be offered in Middle East countries, as well as the North Africa area covering Egypt, Libya, Tunisia, Algeria, and Morocco.

Colorado Springs, CO --- September 13, 2012 --- The International Customer Management Institute (ICMI) has announced a new global partnership with Masar Training & Consultancy of Dubai, United Arab Emirates.
“We are thrilled to be working exclusively in the Middle Eastern region with Masar Training & Consultancy.” said Linda Riggs, Strategic Training Director, ICMI. “Their expertise and understanding of ICMI’s concepts and best practices are uniquely suited to a great partnership. We look forward to many years together in the future.”

ICMI Global Partners work collaboratively with ICMI to achieve its mission of improving customer experiences globally. With this latest global partnership, Masar Training & Consultancy is able to offer ICMI’s management, supervisor, and agent classroom training to Middle East countries, as well as the North Africa area covering Egypt, Libya, Tunisia, Algeria, and Morocco.

"Working with ICMI takes us to a new level,” said Nabil Al Sayed, Managing Director, Masar Training and Consultancy. “The combination of ICMI's proven methods and expertise with Masar's experience and approach is the winning combo, we believe, in the potential of this partnership.”