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Passes & Pricing

All-Access Pass
May 6-9
Regular
$2,595
Pass includes:
Pre-Conference Workshops & Site Tours
Tues, May 6
Post-Conference Training or Site Tours
Fri, May 9
Conference Presentations
Networking Events
Breakfast, Lunches, Reception
Keynote Presentations
Exhibit Hall Entry
ADD-ON: ICMI Global Contact Center Awards Dinner; Wed, May 7 ($150)
ADD-ON: All You Can Eat Seats - San Diego Padres vs Miami Marlins; Thurs, May 8 ($27.50)
Premium Pass
May 6-8
Regular
$2,295
Pass includes:
Pre-Conference Workshops & Site Tours
Tues, May 6
Conference Presentations
Networking Events
Breakfast, Lunches, Reception
Keynote Presentations
Exhibit Hall Entry
ADD-ON: ICMI Global Contact Center Awards Dinner; Wed, May 7 ($150)
ADD-ON: All You Can Eat Seats - San Diego Padres vs Miami Marlins; Thurs, May 8 ($27.50)
Main Pass
May 7-8
Regular
$1,995
Pass includes:
Conference Presentations
Networking Events
Breakfast, Lunches, Reception
Keynote Presentations
Exhibit Hall Entry
ADD-ON: ICMI Global Contact Center Awards Dinner; Wed, May 7 ($150)
ADD-ON: All You Can Eat Seats - San Diego Padres vs Miami Marlins; Thurs, May 8 ($27.50)
Expo Hall Only Pass
May 7-8
Regular
Complimentary*
Pass includes:
Keynote Presentations
Exhibit Hall Entry
ADD-ON: ICMI Global Contact Center Awards Dinner; Wed, May 7 ($150)
ADD-ON: All You Can Eat Seats - San Diego Padres vs Miami Marlins; Thurs, May 8 ($27.50)

*Expo Hall pass is complimentary for approved end users only and must be pre-approved by Event Manager.

Contact Center Expo & Conference (formerly ACCE) is a trade-only event. You must be 18 years of age and a qualified buyer of call center technology, applications, or products to visit the exhibit hall. If you are considering exhibiting at a future show and would like to view the expo hall for that purpose, please contact John Tatusko at jtatusko@icmi.com to arrange a meeting.

Please note that Contact Center Expo & Conference will not accept cash for registration fees on site. Payments must be settled with a major credit card.

Team Pricing**

3-5 attendees receive a 20% discount
6-10 attendees receive a 30% discount
10+ attendees receive a 40% discount

** Discount is taken from current pricing or on-site pricing but is NOT combinable with promotions or offers.

To Register Your Team, please complete this registration form, using one section for each team member; save it to your computer (please do not use the Submit Button on the form), then email it to ICMIExpoReg@ubm.com. You can also print it and fax it to 415.947.6011. All group discount forms must be submitted from the same company, within 24 hours of one another.

ICMI Global Contact Center Awards Dinner

The ICMI Global Contact Center Awards Dinner is planned for Wednesday, May 7 at 6:30pm. *This is an additional networking opportunity to reward your employees and rub shoulders with industry luminaries. This dinner is a separate add-on that can be included with any pass for an additional $150 per seat.

San Diego Padres vs Miami Marlins - All You Can Eat Seats

Join your contact center colleagues on Thursday, May 8 for a fun night out to see the San Diego Padres play the Miami Marlins at Petco Park! We have a reserved section just for Contact Center Expo & Conference attendees who can WALK right next door from the Convention Center. Ticket price is $27.50 and includes admission as well as the “all you can eat” selection from the ballpark. First pitch is at 7:10pm. This is a separate add-on that can be included with any pass. Simply select the Padres Ticket Option at registration.

Promotional codes

Promotional codes cannot be combined or applied retroactively.

Cancellation Policy

If you need to cancel, you may do so until April 11, 2014. A non-refundable $150 cancellation fee will be charged. No-shows and cancellations after April 11, 2014 will be charged the full conference rate. Cancellation policies apply to all conference packages. Attendees who register prior to or after the deadline date who do not cancel in writing by the deadline date are liable for the package cost and will be charged for the full registration fee. Sorry, no refunds are available after this date. Substitutions are allowed at any time with permission of the original registrant. Click here to download the registration change request form.

Questions? Please call 866.535.8988 or email ICMIExpoReg@ubm.com.

"The environment at ICMI conferences is so refreshingly real - very different from other events. I learned so much by talking with the diverse attendees."

Serena Daly, Supervisor, Customer Care Sales and Retention, eHealthInsurance Services, Inc

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