Student Resource Center
Empowering contact center excellence for 30 years!

Student Resource Center

You may find your password in your student course manual for classroom courses and your course instructional email for online courses.

Resource Kit Password







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QuickPoll

How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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