Student Resource Center
Empowering contact center excellence for 30 years!

Student Resource Center

You may find your password in your student course manual for classroom courses and your course instructional email for online courses.

Resource Kit Password







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QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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