Student Resource Center
Empowering contact center excellence for 30 years!

Student Resource Center

You may find your password in your student course manual for classroom courses and your course instructional email for online courses.

Resource Kit Password







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QuickPoll

What is your contact center's number one priority for 2017?

Improving the customer experience
Improving employee engagement
Implementing new channel(s)
Implementing new technology
Streamlining/improving processes
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