Job Details

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Job TitleCall Center Manager / Consultant
Job TypeFull-time
Job Location Fraser, MI US
Salary Range 
Date Posted2/3/2012
Positions Available1
Company Information 
Job Information 
Description About zipLogix The zipLogix family of tech-savvy products is the recognized industry standard for electronic real estate forms and transaction management system that are currently used by more real estate professionals than any other real estate software program. zipForm® is the exclusive and official forms software of the National Association of REALTORS®. zipLogix also offers relay®, the web-based transaction management system. zipLogix provides transaction solutions to real estate professionals that enhance the value of services they deliver to their clients while improving productivity and efficiency. zipLogix a subsidiary of Real Estate Business Services, Inc. (REBS) and is a joint venture between REBS and the National Association of REALTORS®. zipLogix is seeking the services of an experienced call center manager who can join the organization for a short-term, full-time project. The successful candidate for this engagement will assist the organization in implementing new call center technologies and practices that have not yet been integrated into the day-to-day operation. These include multi-tiered telephonic operations, chat and fax-on-demand, to name a few.
Qualifications Demonstrated success in call center best practice leadership. Proven track record of introducing new call center technologies in an operational call center. Excellent communication skills (written and oral) and a documented ability to impart new concepts effectively to staff. Portfolio of effective short-term implementation assignments. Ability to work in a collaborative environment.
How to Apply Email cover letter and resume / C.V. to

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