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Get Insights from Six of the Most Favorited Sessions at the 2019 ICMI Connections Conference!

  • Are Your Performance Targets on Track? | Jeff Rumburg
  • How To Have Success With Knocking Down Walls and Silos | Chris Hanna
  • The Secrets of Onboarding: Helping Agents Thrive in Your Culture | Jeff Toister
  • The Best of the Best: How Moxie Pest Control Attracts and Retains "A Players" | Travis Nichols
  •  Live Chat: The Channel Is Mature, but Chat Quality Is Not Good Enough | Leslie O'Flahavan
  • Top 10 Must-Haves to Build an Effective Team | Gina Montague

Plus, you'll also receive an exclusive discount code to attend

ICMI Contact Center Expo

May 11-14, 2020 in Fort Lauderdale, FL

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