Your Guide To
Career Success
How well is your contact center performing? Do you have challenges in workforce management? Would you like to get better at onboarding and successfully promoting from within? ICMI has solutions to address everything from the smallest needs to the greatest challenges for contact centers. The ICMI Training and Professional Services Catalog is a great place to start.
from UBM about its events and products
from other Informa Tech brands regarding products and services.
Destination training and contact center conferences with workshops, industry renowned instructors and keynote speakers, and innovative solutions