Fostering Meaningful Connections With Your Customers and Team

 

21 Quick Tips for Fostering Meaningful Connections With Your Customers and Team

ICMI asked its 2019 Contact Center Connections conference speakers, “What’s your best tip for fostering meaningful connection with your customers and/or team?” These pages contain their insightful answers. It’s our sincere hope that at least a few of these inspire more meaningful connections in your contact center.

 

“Start by listening to their questions and concerns. Follow up by removing barriers to their success and nurturing the relationship at every opportunity.”

 - Roy Atkinson, Senior Writer/Analyst, HDI